Frequently Asked Questions
Everything you need to know about furnishing your home with ease.
Is delivery really free on all orders?
Yes, we offer 100% free standard shipping on every single order within the continental United States, with no minimum purchase required.
How long will it take for my furniture to arrive?
Most items are processed within 1-2 business days. Depending on your location, delivery typically takes between 5 to 10 business days for standard items and 2 to 3 weeks for oversized furniture.
What is your return policy for home decor?
We offer a 30-day risk-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund.
Do you offer assembly services for large items?
While our free delivery covers threshold drop-off, we do offer premium White Glove Delivery and assembly services for an additional fee at checkout.
What happens if my item arrives damaged?
We take great care in packaging, but if an item arrives damaged, please contact our support team within 48 hours with photos of the damage, and we will ship a replacement immediately at no cost.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm and Klarna.