Returns & Exchanges
At Free Delivery, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all furniture and decor items. If your purchase isn't the perfect fit, we provide a seamless return process with no restocking fees.
Return Process
- 1.Initiate Your Request
Log into your account and select the order you wish to return, or contact our support team with your order number to receive a return authorization.
- 2.Prepare the Package
Place the item securely in its original packaging, ensuring all hardware, instruction manuals, and protective padding are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from our portal and affix it to the outside of the box, covering any previous shipping information.
- 4.Drop Off or Schedule
Take your package to the nearest authorized carrier location or schedule a home pickup for larger furniture items through our logistics partner.